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We can provide a range of IT and Web development services that tie together many business needs such as data sharing, email and Web collaboration tools. Below are examples of what we can offer over the internet or even onsite. Many of these are backend or backoffice (IT support role) needs that small businesses don't have the time or money to have inhouse so need to outsource to the likes of us. Although we specialize in Linux and FreeBSD, we know many people only use Windows or Mac and we can work with these other systems too to get the best outcome for their business. We are experts in interoperability which allows many systems to talk to each other without having to replace them but instead sharing data seemlessly between them.
We can setup online forums and chats so users can share problems and solutions, or in this Web 2.0 world, form or interact with social networks! We have also setup online newsletter blasts to subscribers of trade organisations and trading sites for placing ads and taking orders for various communities of online sellers, buyers and brokers in competition to eBay.
We can setup eBay auction items for sellers by finding images, improving the quality of the data for the products and setting up PayPal and shipping and postage - an exercise in logistics and supply chain management!
We can assist a customer to use Facebook or Twitter to optimise marketing and reach of their content by being a ghost writer.
We can tailor online training to your business or groups' needs. In 1998, we created curriculum and conducted online training for Web indexing and Linux using the Web and online chat, before most universities had done this!
In November 2011, we are moving towards integrating mainframe systems with the internet such as ecommerce using WSO2 open source Service Oriented Architecture (SOA) middleware. This will be for large companies and government departments. We will use enterprise level open source ecommerce packages, messaging systems and development frameworks in cloud services.
Help Desks and Bug Tracking Systems can be setup using databases and open source software on the Internet to cut support costs and improve product service and quality. There is a heap of overlap with project management in help desks and bug tracking systems - one is the developers and other is the customers. When the 2 halves work together the quicker turnaround of bugs and better quality of software management solves a lot of technical headaches and builds up the business instead of eroding value through high support costs. We use it ourselves and it goes straight to the bottom line. In 2010, this is called devops.
We can program in OpenXML or Open Document Format to allow documents to be read and written by many different programs and operating systems. Some applications we have developed include MYOB records interchange, billing information and PDF generation on the fly for an online trading site.
Using Linux bash awk scripts, we imported 1 million rows of text data (patents from many different sources and dubious quality) into a MySQL database which can then be searched and munged (reformatted and cleaned) to meet requirements in a very complex mixed data environment. We can do this because we are qualified information managers and can get all the meta data (data about data) right and completely reformat the data without having to corrupt it or do hideous programming. We deliver smart data management. We were the only one of 5 developers to be able to achieve this goal with limited hardware at our disposal.
The user need never know that the server that is delivering and saving their data is actually running Linux. Windows will just see a Windows share that they can connect to. Linux has better reliability and can mimic Windows to such a degree that user's copy of Windows can work perfectly without having to have Windows running on the Server. This is the power of a network that is operating system agnostic.
On a more technical level, we integrate Linux and Microsoft Windows servers, systems and files via XML and common file-sharing protocols such as Samba. Data is seamlessly read and indexed from Windows on Linux for easy access via Web-based software (Software as a Service or Web services e.g. Google Apps) which is independent of operating system. In other words, the Linux server is transparent to the Windows machine and the Windows user can use Linux data and vice versa opening whole new areas of collaboration between Linux and Windows users without having to have versions of software specific to an operating system to allow access to shared data. This is called open systems and allows for interoperability, the heaven for users, as it stops lock-in by vendors and gives users choice.
Some examples: Open-Xchange, Samba
Users on a LAN can share a connection via a proxy setup by us to block attacks and reduce data transfer costs. We have programmed the proxy firewall with Python to allow the sysop to manage what users can see for schools internet connections.
We setup or develop portals with single sign on so users don't have to continually remember usernames and passwords for different sections of the same site.
We have integrated group sites to add these features:
Contact us if you want a pricing on doing integration of groupware for you.
Created: 23 Jan 2006 13:26
Last Updated: 24 Jan 2012 23:24